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The content of pages on this website, incl our Terms & Conditions, is for your general information and is subject to change / update. Please keep checking back to our website for the most up-to-date information and/or email us re any queries.
We recommend that you read these Terms and Conditions alongside any other notices or information sheets we may provide on specific occasions, e.g. when taking part in CBT sessions, or in research studies. This is because they supplement rather than override any other policies, notices or information sheets.
"The I Can Centre" will use all reasonable efforts to deliver advertised programmes, services and supports in accordance with the descriptions set out on this website and on flyers. However, we reserve the right, if we consider it to be necessary, to alter the timing, location, content and/or method of delivery of all community events and classes.
If problems are occuring for clients, or circumstances change, we need to be kept updated. Nevertheless:
Community Courses / Classes
Equity and fairness are guiding principles for decisions we make. Where a community course or class has not begun due to factors within our control, or due to extreme weather or situational conditions (e.g. epidemic), "The I Can Centre" will offer registered attendees opportunities for a full refund or postponement. Where an attendee wishes to withdraw from a course or community class:
In the unlikely event an individual / individuals disrupt a class, or disrespect another, we reserve the right to ask that individual (s) to leave, potentially sans refund due to their own behaviour and the inconvenience to others; in such instances a warning will be given first.
1-1 CBT Sessions
For 1-1 CBT sessions, we operate a 24-hour cancellation policy otherwise full fees apply.